Last Updated On June 25

OpenPhone: Best Virtual Phone System for Small Business

Discover why OpenPhone is the best virtual phone system for small businesses, with features like team numbers, VoIP, free business lines, and easy app access.

For small businesses, a flexible, cost-effective phone system isn’t just a nice-to-have—it’s a lifeline.

Whether you’re looking for a free business phone number, a solid VoIP option, or seamless team communication, OpenPhone offers a range of tools that, in my view, might just make it the ideal solution.

Let’s explore some of its features and see why it’s gaining traction as the best virtual phone system for small businesses.

A dedicated business phone number does wonders for managing your work-life boundaries. Imagine this: instead of juggling calls on your personal line, you can have a separate number for clients, marketing, or even just for that new product line you’re experimenting with.

OpenPhone lets you set up free business numbers with area codes across the U.S. and Canada. This means you can project a local presence even if you’re operating out of, say, a remote cabin in the woods.

Well, maybe not that remote, but you get the idea.

Why It Matters:

A dedicated number makes you look more professional and helps clients recognize you instantly. Plus, it’s easier to keep track of customer calls, so you’re not squinting at your call history wondering if “Mike” is your buddy from college or that big lead.

openphone calling

OpenPhone's Calling

Now, voicemail greetings might seem like a small detail, but they leave a lasting impression. OpenPhone offers customizable voicemail greetings so you can create messages that reflect your brand.

Picture a customer calling you on a weekend, only to hear a clear, professional voicemail that gently reminds them of your working hours and invites them to leave a message. That’s a lot better than the standard “please leave a message after the tone,” isn’t it?

How It Helps You Stand Out:

A tailored greeting shows that you care about your brand image and client experience—even when you’re not there to pick up the call. Here’s an idea: try something friendly yet professional like, “Hi there! Thanks for reaching out to [Your Business Name].

We’re busy helping other customers at the moment, but leave us a message, and we’ll get back to you soon.”

VoIP (Voice over Internet Protocol) isn’t just a buzzword; it’s a game-changer for small businesses. With OpenPhone’s VoIP, you’re not tied to a traditional landline. Calls happen over the internet, which means they’re cheaper and more flexible.

Whether you’re calling clients across the country or just checking in with your team, you can use the OpenPhone app on any device with an internet connection—smartphone, laptop, you name it.

The Perks:

In my experience, ditching a landline for VoIP can be a major cost-saver. It also means you’re no longer chained to your office desk. Got a team member in another city? With OpenPhone’s VoIP, they’re just a tap away.

One thing I really appreciate about OpenPhone is the ease of sharing numbers with the team. Let’s say you’ve got a general customer support line.

With OpenPhone, multiple team members can access that same number, respond to inquiries, and even leave internal notes on conversations.

It’s almost like having a shared inbox but for your calls and messages.

Why It Matters:

When everyone has access to a team’s phone number, you get faster responses, fewer missed calls, and a more cohesive client experience. This feature is especially valuable for small customer support teams or sales departments who need to work together closely.

OpenPhone's Teams

The OpenPhone app is where all the magic happens. You can make calls, send texts, and manage voicemails all in one place.

No matter where you are, the app keeps you connected.

You’re not scrambling between apps or devices; everything’s neatly packaged in a single, user-friendly interface. And trust me, there’s a certain satisfaction in seeing all your communication in one spot without having to dig through emails, texts, and voicemails separately.

The Convenience Factor:

Think of it as a “mobile office”—OpenPhone makes it simple to carry your business line around in your pocket.

So, if you’re meeting clients on the go or working remotely, you’re still fully reachable, and everything you need is right at your fingertips.

One thing that sets OpenPhone apart is its integrations with popular business tools. It connects with Slack, HubSpot, and Zapier, making it easy to sync calls, contacts, and data.

This lets you create custom workflows so that, say, a new OpenPhone contact automatically gets added to your CRM.

It’s small details like these that really save time and keep your team focused on what matters.

Why This Is a Game-Changer:

Imagine a sales lead calls your OpenPhone number, and that data flows directly into HubSpot for follow-up. Or maybe you get notified on Slack whenever there’s a missed call.

With these integrations, OpenPhone becomes more than just a phone system; it becomes part of your workflow.

openphone integrations

Openphone Integrations

In my view, OpenPhone ticks a lot of boxes for small businesses looking for an affordable, flexible phone system. It’s user-friendly, offers plenty of features tailored for business needs, and keeps communication smooth for you and your team.

From its VoIP capabilities to seamless team collaboration and easy integrations, OpenPhone feels like a solution built with small business needs in mind.

If you’re looking to make calls simpler, enhance team communication, or just get a professional phone setup without all the hassle, OpenPhone is worth a serious look.

And with its free trial, you can dive in, try out its features, and see if it’s the right fit for your business—all without a big commitment upfront.

  • A free business phone number allows you to have a dedicated line for your business without the high costs of a traditional phone system. You can make and receive calls using an app, usually over the internet.

  • Yes, OpenPhone supports international calling at competitive rates, making it a great option for businesses with global clients.

  • VoIP refers specifically to calls made over the internet, while a virtual phone system includes VoIP but also encompasses additional features like call forwarding, voicemail, and CRM integration.

  • A Teams phone number integrates with Microsoft Teams, allowing for seamless communication and collaboration among remote team members.

  • Yes, OpenPhone takes security seriously and offers encryption to ensure your business calls and messages are kept private.

  • OpenPhone Review

OpenPhone is a simple and modern phone system built for businesses. It gives you a phone number you can use on your mobile, desktop, or tablet through an app, letting you make calls and send texts from anywhere.

You can easily manage contacts, share numbers with your team, and even connect it to other tools like Slack or HubSpot to make your work smoother.

It’s packed with helpful features like call recording, voicemail transcription, and automatic replies, helping businesses stay on top of their communication in an organized and professional way.

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